Frequently Asked Questions
The questions that matter, answered in full.
If your question is not here, we want to hear it. Every question helps us improve the platform and the support we can provide you.
How Qualitect works
How Qualitect works
What exactly is Qualitect?
Qualitect is an AI-powered qualification development platform. You select your subject, level and source materials and Qualitect builds a complete draft syllabus, automatically checked against the relevant educational standards before it reaches you. As the platform grows, it will also generate assessment materials and learning materials.
Key capabilities:
- Upload your own documents or search and select from an integrated research and publications database to develop your qualification content
- Designed to align to educational standards globally, with region and framework selected by you at the start of every qualification
- Compliance reports and audit records generated automatically
- Usage data collected over time to help evidence and justify key qualification criteria
- Built-in recertification options and flexible qualification design
- A fraction of the cost of traditional qualification development
- Available around the clock from anywhere in the world
- Scalable from a single qualification to a full portfolio
Every output is grounded in your sources and verified by you.
What is a qualification?
A qualification is a recognition of achievement. It confirms that a learner has reached a defined standard of knowledge, skill or competence in a given subject or area of practice.
Building a qualification means developing the full package of materials needed to teach, assess and evidence that standard. This includes:
- A syllabus, which sets out what will be taught, at what level and how achievement will be assessed
- Assessment materials, which measure whether a learner has met the required standard
- Learning materials, which deliver the content of the qualification to the learner
These three components are built in sequence on Qualitect. The syllabus comes first, accompanied by a compliance report confirming alignment to the relevant educational standards. Assessment materials and learning materials follow as the platform develops.
Qualifications vary in size and level. Size determines how long a qualification takes to complete. Level reflects the depth of knowledge, skill and understanding required. Both are set by you at the start of the build and validated automatically by the platform.
How long does it take to generate a syllabus?
Generation typically completes in minutes. You then review each part of the syllabus, edit or regenerate anything that needs refining and lock in your content when you are happy. The review process is designed to be fast, with a clear structure that takes you through the syllabus step by step.
For context, traditional qualification development typically takes weeks to months from brief to approval. Qualitect can help you achieve a better output in a fraction of the time.
Can I edit the generated content?
Yes, and we expect you to. Every learning outcome, assessment criterion and piece of indicative content can be edited directly in the review surface. Any edit is immediately re-checked against the relevant educational standards, so if something needs attention you see it straight away. Every edit is saved as a permanent revision alongside the original, giving you a complete version history of how your syllabus was developed.
What happens if the AI generates something incorrect?
Three things work in your favour. First, the built-in quality checks catch issues before you ever see them. Second, you can edit, regenerate or override any part of the syllabus, and if you override a flagged issue you record your reason. Third, every decision is stored in the audit trail, so if something is ever questioned you have a complete record of who reviewed it, who approved it and when.
How is Qualitect different from using a qualification developer?
The key differences are speed, cost and currency of content. A traditional qualification development process can cost thousands of pounds and take weeks to months to complete. Qualitect delivers to the same standard at a fraction of the cost, with content grounded in current research and publications from the moment you begin.
Automatic quality checks run on every part of the syllabus throughout the build. Every decision is automatically documented from the start, giving you a complete audit trail without any additional burden.
Compliance and quality assurance
Compliance and quality assurance
How does Qualitect ensure compliance with educational standards?
Through a combination of built-in quality checks and a documented audit trail. Every part of your qualification is automatically checked against the relevant educational standards for your region before it reaches you for review.
The platform applies checks including on aim and purpose, title format, learning outcome structure, assessment criteria alignment, assessment strategy, qualification size and credit and completeness. Parts of the syllabus that do not meet the relevant standard are flagged for your review. If you choose to override a flagged issue you record your reason and this becomes part of the audit record.
The checks are encoded as a rules engine that runs on every generated part of the syllabus before it reaches the review layer. The engine is configurable by region and framework, meaning the same platform can apply different rule sets as additional frameworks are added over time.
What are the two strands of compliance evidence?
Every qualification syllabus built on the Qualitect platform generates two documents that together form the compliance evidence for the qualification.
The first is the standards mapping report. This shows how the qualification aligns to the relevant educational standards for your region and framework. It confirms that the qualification has been built to the right level, covers the right content and is structured appropriately.
The second is the compliance report. This covers the broader evidence a qualification development process should be able to demonstrate, including market need, fitness for purpose, comparability with similar qualifications, equality impact, level validation, Total Qualification Time and Guided Learning Hours, assessment strategy and progression pathways.
Both documents are generated automatically as part of the qualification build and are included in the download alongside the syllabus.
Qualifications also need to remain fit for purpose over time. The Qualitect platform supports ongoing review and documentation of key qualification criteria, helping you evidence that the qualification continues to meet the relevant standards throughout its lifetime.
Who actually approves the qualification?
You do. There is no path to an approved, downloaded qualification that bypasses your review. Final approval is recorded with a formal declaration from a named reviewer, a timestamp and a location reference, all of which form part of the permanent audit record.
What is the audit trail and why does it matter?
The audit trail is the complete, permanent record of every action taken on a qualification, from the moment you start building it to the moment it is downloaded and approved. Every decision, edit, override and approval is logged against a named reviewer with a date and time stamp.
The audit trail matters because the organisations and frameworks that govern qualifications increasingly require evidence that a qualification is valid, fit for purpose, relevant and robust, and that the decisions behind it can be demonstrated clearly. The audit trail provides that evidence automatically, as a natural product of the development process rather than something that needs to be assembled after the fact.
The audit trail is stored in a system that only allows new records to be added, never altered or deleted. This protection is tested on every software update.
What if I disagree with a compliance finding?
You can override it. You record your reason in writing and this becomes a permanent part of the audit record alongside the original finding. The platform flags issues and explains them. You decide what to do.
Data and security
Data and security
How is my data stored and protected?
Your data is stored securely within the United Kingdom. Access between organisations is strictly isolated, meaning no other user or organisation can access your qualifications, source materials or audit records. All data is encrypted both when stored and when transmitted.
Technical details:
- Data is stored in UK AWS regions with encryption at rest using AWS KMS
- Traffic is encrypted using TLS 1.3 in transit
- Row-level security enforces strict isolation between providers
- Source files are stored in a private S3 bucket with pre-signed URL access and automatic expiry
- Audit logs are stored in an append-only system at the database role level
For full details of how we handle and protect your data, see our Data Protection Policy and Information Security Policy.
What source file formats do you support?
You can upload PDF, Word, PowerPoint, Excel, text and CSV files. Files are limited to 50 MB each and 200 MB in total per qualification.
Image-heavy documents are processed automatically to extract text where possible.
Uploaded text is broken into sections, indexed and retrieved during generation to ensure the most relevant content informs each part of the syllabus.
Is my uploaded content used to train AI models?
No. Your source materials stay within your project, encrypted, and are used only to inform the generation of your qualification. They are not used to train any AI model, shared with any other organisation or retained beyond your subscription period.
Is Qualitect GDPR compliant?
Yes. Qualitect acts as the data processor on your behalf, meaning you remain in control of your data and how it is used. A Data Processing Agreement is available on request. Subject access requests, where an individual asks to see the data held about them, are supported directly through the platform.
What Qualitect supports
What Qualitect supports
What qualification levels and sizes do you currently support?
Qualification levels vary by region and framework. The current version of the platform supports levels 1 through 7, from introductory programmes building foundational knowledge (level 1) through to advanced professional and technical qualifications requiring specialised expertise, critical analysis and independent research (level 7). As additional regions and frameworks are added, the supported level range will expand accordingly. Level 8 is not currently supported. Entry level qualifications are on the roadmap for a future release.
Qualitect supports all qualification sizes, from Awards through to Certificates and Diplomas. You select the size at the start of the build and the platform ensures it is consistent with the time assigned to the qualification.
Qualitect is designed to support any educational standard globally. You select your region and the relevant educational standards at the start of every qualification build and the platform configures itself accordingly.
Can I use Qualitect for qualifications without a regulatory framework?
Not all qualifications require formal regulation and Qualitect supports this. Whether you are an organisation developing internal training programmes, a professional association building continuing development qualifications or an individual creating a personal learning programme, the platform works for you.
For qualifications without a statutory regulator, the built-in quality checks can be configured to reflect your own quality standards or those of a relevant professional or sector body. This is an enterprise feature. Contact us at hello@qualitect.co.uk for further information.
Integration and access
Integration and access
Can multiple people review the same qualification syllabus?
Yes. The platform supports multiple users working on the same qualification with different levels of access. Administrators manage the project, reviewers work through the content and other team members can view progress without making changes. Edits are always attributed to the person who made them.
Can I integrate Qualitect with my existing systems?
Yes. Enterprise subscribers can connect Qualitect directly to their own systems via a secure API, allowing your team to trigger qualification generation, retrieve outputs and receive automated notifications without anyone needing to log into the platform manually. Every platform function is available via the API with the same quality checks and audit trail as the standard interface.
Technical details:
- The API uses secure key-based authentication with scoped access controls and configurable rate limits
- Automated notifications are delivered via webhook on generation completion and version approval
What happens after I approve a qualification syllabus?
Once you approve your qualification syllabus and lock it for download, the approved version becomes permanent. You then receive the following:
- The qualification syllabus as a PDF
- The standards mapping report, showing alignment to the relevant educational standards
- The compliance report, covering market need, fitness for purpose, comparability, equality impact, level validation, Total Qualification Time and Guided Learning Hours, assessment strategy and progression pathways
- A full reference list of all sources used
All files are available in a single download. The download is recorded in the audit trail with the date, time and details of who approved and downloaded it.
How do I get started?
Try the Qualification Builder or contact us at hello@qualitect.co.uk for a platform walkthrough and a discussion about how Qualitect can work for you.
Still have questions?
Still have a question?
Whether you are an organisation evaluating the platform, a developer exploring integration or an individual looking to get started, we are happy to help. Contact us at hello@qualitect.co.uk. We aim to respond within 24 hours.
Reference
Glossary
The single source of truth for terms used across the Qualitect platform, website and all policy documents. Hover over any highlighted term on any page to see the definition.
Educational terms
| Term | Definition |
|---|---|
| Assessment | Any activity used to measure whether a learner has achieved the knowledge, skills or competence set out in the learning outcomes of a qualification. |
| Assessment criteria | The specific standards a learner must meet to demonstrate they have achieved a learning outcome. |
| Assessment materials | The questions, tasks, marking guidance, conditions of assessment and associated documentation used to assess learner achievement. |
| Assessment strategy | The overall approach to assessing a qualification, including the methods used, how they relate to the level and purpose of the qualification and how they are quality assured. |
| Audit record | The permanent log of all decisions, actions and approvals taken during the development of a qualification. |
| Audit trail | The complete chronological record of every action taken on a qualification from creation to final approval. |
| Award | A qualification with a Total Qualification Time of 120 hours or fewer. The smallest qualification size. |
| Certificate | A qualification with a Total Qualification Time between 121 and 369 hours. |
| Comparability | The process of checking that a qualification is broadly equivalent in size, level and demand to similar qualifications already available in the market. |
| Compliance report | A document produced alongside the qualification syllabus demonstrating how the qualification meets the relevant educational standards for the selected region. Includes sections on market need, fitness for purpose, comparability, equality impact, level validation, Total Qualification Time and Guided Learning Hours, assessment strategy and progression pathways. |
| Conditions of assessment | The circumstances under which a learner must complete an assessment, including time allowed, permitted materials and supervision requirements. |
| Continuing development | Ongoing learning and professional development undertaken by individuals to maintain and improve their knowledge and skills throughout their career. |
| Credit value | A numerical value assigned to a qualification equal to one tenth of its Total Qualification Time, rounded to the nearest whole number. For example, a qualification with a TQT of 60 hours carries a credit value of 6. |
| Currency of content | The degree to which the content of a qualification reflects current knowledge, research and practice in the relevant subject area. |
| Diploma | A qualification with a Total Qualification Time of 370 hours or more. The largest qualification size. |
| Educational standards | The requirements set by a recognised authority that qualifications must meet to be valid, credible and accepted within an educational system or sector. |
| Entry requirements | The qualifications, knowledge or experience a learner must have before starting a qualification. |
| Equality impact | An assessment of whether a qualification is accessible and fair to all learner groups, identifying and addressing any potential barriers to participation or achievement. |
| Fitness for purpose | The degree to which a qualification meets the needs of the learners, employers and sectors it is intended to serve and continues to do so over time. |
| Guided Learning Hours | The number of hours in which a learner is under the direct supervision of a teacher, tutor or assessor. Forms part of the Total Qualification Time alongside hours spent in self-study and assessment. |
| Human review | The structured review process through which a named Platform User reviews, edits, approves or overrides generated content before it is locked and downloaded. |
| Indicative content | Suggested topics or subject matter that support delivery of a learning outcome. Guides teaching without being prescriptive. |
| Learner | An individual who undertakes a programme of learning or study. |
| Learning materials | The content, activities and resources used to deliver a qualification to learners, including eLearning and tutor-supported delivery. |
| Learning outcomes | Statements describing what a learner is expected to know, understand or be able to do on completing a unit or qualification. |
| Level validation | Confirmation that the content, learning outcomes and assessment criteria of a qualification are appropriate for the level at which it is pitched. |
| Malpractice | Any deliberate act or practice that compromises or could compromise the integrity of the Qualitect platform, the qualification content generated through it or the audit trail that records platform activity. |
| Market need | Evidence that there is sufficient demand for a qualification from learners, employers or the wider sector to justify its development. |
| Marking guidance | The instructions provided to assessors on how to apply assessment criteria consistently, including model answers, acceptable alternative responses and guidance on the award of marks. |
| Misuse | Any act or practice that violates the Acceptable Use Policy or compromises the intended operation of the platform. |
| Overage | Additional usage beyond a committed annual volume. Billed at a pre-agreed discounted rate and capped to avoid unexpected costs. |
| Progression pathways | The qualifications, roles or further study a learner can move into on completing a qualification. |
| Provenance | The record of which source materials informed each output of a qualification. Allows reviewers to trace every output back to its source. |
| Qualification | A formal recognition that a learner has achieved a defined standard of knowledge, skill or competence. |
| Qualification level | A numerical indicator of the depth of knowledge, skill and understanding required to achieve a qualification. Levels vary by regional framework. |
| Quality assurance | The systematic processes applied to ensure that platform-generated qualification content is accurate, standards-aligned and fit for purpose. |
| Reasonable adjustments | Changes made to assessment conditions to ensure learners with disabilities or additional needs can demonstrate their knowledge and skills on an equal basis. |
| Recertification | The process by which a learner renews a qualification after a set period to demonstrate that their knowledge and skills remain current. |
| Recognition of prior learning | A process by which a learner's existing knowledge or experience gained outside formal education is formally acknowledged and may reduce the amount of new learning required. |
| Standards alignment | The degree to which generated qualification content meets the requirements of the relevant educational standards framework for the selected region and framework. |
| Standards mapping report | A structured document showing how each element of a qualification aligns to the relevant educational standards for the selected region and framework. |
| Statutory regulator | A body established by law with the authority to set and enforce standards for qualifications in a given region. |
| Syllabus | A document that sets out the content, structure and requirements of a qualification, including what will be taught, what learners will achieve and how they will be assessed. Sometimes also known as a specification or curriculum. |
| Total Qualification Time | The total number of hours a learner is typically expected to spend to achieve and demonstrate the learning outcomes of a qualification, including taught time, self-study and assessment. |
| Verb-level matrix | The mapping tool within the platform that ensures assessment criteria use descriptor verbs aligned to the cognitive level expected at each qualification level. |
| Version history | A permanent record of every change made to a qualification during development, allowing any two versions to be compared. |
Technical terms
| Term | Definition |
|---|---|
| API | Application Programming Interface. A connection that allows one software system to communicate with another. The Qualitect API allows enterprise users to connect the platform directly to their own systems. |
| Append-only system | A technical architecture in which records can only be added and never altered or deleted. Qualitect uses an append-only system for its audit trail to ensure the permanent integrity of all records. |
| Compliance engine | The part of the Qualitect platform that automatically checks every element of a qualification against the relevant educational standards before it reaches the reviewer. Also referred to within the platform as the rules engine. |
| Evidence quality scoring | The automated assessment of how well retrieved evidence supports specific qualification design requirements, expressed as similarity and relevance confidence scores. |
| GDPR | General Data Protection Regulation. The legal framework governing how personal data is collected, stored and used. Qualitect operates under UK GDPR. The equivalent framework applies across the European Union. |
| Generated content | Any qualification content produced by the platform's AI-assisted generation tools including learning outcomes, assessment criteria, indicative content and qualification structure. |
| Generation pipeline | The end-to-end process that combines AI models, prompt engineering, evidence retrieval and compliance validation to produce qualification content. Plain English: The complete sequence of steps the platform takes from receiving your inputs to delivering reviewed and validated qualification content. |
| Integrated research and publications database | The searchable database of academic papers and publications within Qualitect, including PubMed and other sources, used to inform qualification content. |
| Layers | The three integrated components of the Qualitect platform: generation, compliance checking and human review, working together to produce a complete standards-aligned qualification. |
| Platform User | Any individual or organisation accessing the Qualitect platform, including training providers, awarding organisations, universities and colleges, professional associations, governments and public sector bodies, private sector organisations and individuals. |
| Project isolation | The technical architecture ensuring that evidence files uploaded to one qualification project cannot be accessed by users or systems working on different projects. |
| Prompt hash | A cryptographic fingerprint of the instructions sent to AI models, used for audit trail purposes without storing the full prompt content. Plain English: The platform records a unique code that proves a generation event happened and confirms what instructions were used, without storing the full instructions themselves. |
| Quality checks | The automated checks run by the compliance engine on every element of a qualification before it reaches the reviewer, configured to the educational standards of the selected region and framework. Also referred to as compliance checks in Qualitect policy documentation. |
| RAG Pipeline | Retrieval-Augmented Generation. A technique that enables AI models to retrieve relevant content from a specified set of documents and incorporate that content into generated outputs. Plain English: The platform finds the most relevant parts of your uploaded source materials and uses them to inform the qualification content it generates, grounding every output in your chosen sources. |
| Role-based access control | A security method that restricts platform access based on each user's defined role, ensuring Platform Users can only access content and functions relevant to their responsibilities. |
| Single sign-on | A login method that allows users to access Qualitect using their existing organisational login credentials without needing a separate username and password. |
| Token usage metrics | A measure of the volume of text processed by an AI model during a generation task, recorded for service delivery, billing and audit purposes. |
| Two-factor authentication | A security method requiring two separate forms of verification before granting access to an account. Sometimes referred to as multi-factor authentication where more than two forms of verification are used. |
| Vector embeddings | Numerical representations of text content that capture meaning and context, enabling the platform to find content that is meaningfully similar rather than relying on keyword matching alone. Plain English: When the platform searches your source materials it finds content that means something similar to what you are looking for, not just content that uses the same words. |
| Version locking | The process of fixing a qualification at a specific point so it can be downloaded. Once locked the approved version becomes permanent. |
| Webhook | An automated notification sent from Qualitect to another system when a key action is completed, such as generation finishing or a version being approved. |
Legal terms
| Term | Definition |
|---|---|
| Data controller | The organisation that determines how and why personal data is processed. |
| Data Processing Agreement | A formal contract between a data controller and a data processor setting out how personal data will be handled, protected and used. |
| Data processor | An organisation that processes personal data on behalf of another organisation, following their instructions. |
| Data Protection Impact Assessment | A process for identifying and minimising the privacy risks of a new project or system that involves processing personal data. Required under UK GDPR where processing is likely to result in high risk to individuals. |
| Intellectual Property Rights | All intellectual property rights including patents, copyright, design rights, trademarks, database rights and any applications for such rights. |
| Personal data | Any information relating to an identified or identifiable individual. |
| Special category data | Personal data that is particularly sensitive and therefore subject to additional protections under UK GDPR. Includes data revealing racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data, health data and data concerning sex life or sexual orientation. |
| Subject access request | A formal request by an individual to see the personal data an organisation holds about them. |